# Burnaby.Digital

> Burnaby.Digital is a digital marketing and business consulting service for trades and home-service businesses in Canada. We are not a contractor and do not install, repair or service anything. Owners of trades, service firms, clinics, studios and shops across Burnaby who still run bookings, customer records and follow-ups by hand

Burnaby.Digital is part of the Sedighi.ca and SAZ.ca group of companies, a Canadian business headquartered in Vancouver, British Columbia, led by Ali Sedighi, MBA. Coverage: Burnaby.

Contact: call or text (604) 632-4959, or email Ali@Sedighi.ca. There are no forms: call, text or email only.

## Key pages
- [Home](https://burnaby.digital/): Burnaby.Digital plans and sets up the customer records, booking and follow-up automation that small Burnaby businesses need once the phone, the notebook and the owner's memory stop keeping up.
- [Services](https://burnaby.digital/services/): Most Burnaby businesses don't need everything at once. Start with whichever problem costs you the most each week, and let the rest follow in order.
- [Burnaby areas](https://burnaby.digital/areas/): We work with businesses across all of Burnaby. Where you work, and where your customers live, changes how your booking, records and follow-ups should be set up.
- [About](https://burnaby.digital/about/): Burnaby.Digital helps small Burnaby businesses move admin off paper and into systems that last. The service belongs to the Sedighi.ca and SAZ.ca group, works from a Vancouver head office and is led by Ali Sedighi, MBA.
- [Results](https://burnaby.digital/results/): Our published results come from HVAC companies, not from Burnaby shops or other trades. We show them honestly, then explain what they teach about the systems behind a growing business.
- [Pricing](https://burnaby.digital/pricing/): Our work follows the Trades.Agency plans: Growth from $1,999 a month, Elite from $3,999 and Enterprise from $7,999, with lower rates on annual billing. Software subscriptions are paid separately, in your name.
- [FAQ](https://burnaby.digital/faq/): The questions we hear most from Burnaby business owners, answered plainly: what it costs, how long it takes, who owns the data and what happens if it doesn't work out.
- [Contact](https://burnaby.digital/contact/): Call or text (604) 632-4959, or email Ali@Sedighi.ca. Tell us your business, your part of Burnaby and the admin job you'd most like to stop doing by hand.

## Services
- [Automation](https://burnaby.digital/services/automation/): We automate the reminders, quote follow-ups, review requests and payment nudges that currently depend on someone remembering, with wording you approve and consent handled properly.
- [CRM setup](https://burnaby.digital/services/crm-setup/): We pick a CRM that fits your size, clean and import the customer details scattered across phones, notebooks and spreadsheets, and set it up around the way your team works.
- [Customer booking](https://burnaby.digital/services/customer-booking/): We set up self-serve scheduling for your customers, with rules for travel time, job length, deposits and building access, so open slots fill without the phone ringing.
- [Training](https://burnaby.digital/services/team-adoption/): Most system projects fail when staff quietly go back to paper. We train each person on the tasks they do daily, write simple house rules and check usage after launch.
- [Workflow audit](https://burnaby.digital/services/workflow-audit/): Before choosing software, we trace how real jobs and appointments move through your business and write a short, staged plan of what to change first.

## Coverage

## Guides and articles
- [Guides](https://burnaby.digital/guides/): Three long-form guides for Burnaby owners who want to understand the work before hiring anyone: how to choose a CRM, how to set booking rules and how to automate follow-ups well.
- [Automated follow-ups](https://burnaby.digital/guides/automated-follow-ups/): Automate only messages customers would expect from a well-run business, keep them short and specific, stop them the moment the customer acts, and measure each sequence against one number.
- [Choosing a CRM](https://burnaby.digital/guides/choosing-a-crm/): Write down the six to ten things you really need, count the true cost per user, test with your own messy data, and pick the simplest tool your staff will use on a busy day.
- [Booking rules](https://burnaby.digital/guides/customer-booking-rules/): Self-serve booking works when the rules are right: limit what can be booked, set honest durations and travel buffers, ask the access questions Burnaby buildings require, and use deposits only where your numbers justify them.

## Optional
- [Full text](https://burnaby.digital/llms-full.txt)
- [Parent company](https://trades.agency)